Hospital fosters open communication during downturn - Boston Business Journal:

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has seen a decrease in revenue that has forceds it to go through a process of budget So far, that process has not requiredc any reduction in the hospital’s 2,600-strong head count. But employeee benefits have not beenentirely spared. The hospitalk has reduced some time off and suspended some matchingg payments into employeeretirement plans. the hospital has largely followed the same operatingt philosophy in these difficult times that has made it a repea t honoree among the BostonBusiness Journal’s Best Placess to Work, including as a repeat winner withi n the program’s large-company category.
“We just communicate, communicate,” said Anne Lang, the hospital’s vice president of humanb resources andlegal services. “Whenh we had to do those reductions, we made sure everyone who might have had a question had the chance to ask it directlyt to a seniormanagement representative.” Dale who has been the hospital’s CEO for more than a has long made himself available to answer employeer questions and concerns, which Lang believes is one of the key reasons why the hospital has low turnover and some of the highest-rate nurses in the Bay State on its